Privacy statement

Hydrex NV, located at Haven 29, 2030, Antwerp, Belgium, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:

Haven 29,
2030 Antwerp, Belgium
+32 3 213 53 00, hydrex@hydrex.be​

The Data Protection Officer of Hydrex NV can be reached via gdpr@hydrex.be.

Personal data that we process

Hydrex NV processes your personal data because you use our services and/or because you provide these to us yourself. Below you will find an overview of the personal data that we process:

  • First and last name
  • Telephone number
  • E-mail address
  • IP address
  • Information about your activities on our website

Special and/or sensitive personal data that we process

Our website an /or service does not intend to collect data about website visitors under the age of 16. Unless they have permission from parents or a guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without that permission, please contact us via gdpr@hydrex.be and we will remove this information.

For what purpose and on what basis we process personal data

Hydrex NV processes your personal data for the following purposes:

  • Being able to call or e-mail you if this is necessary to be able to perform our services
  • Hydrex NV analyzes your behavior on the website in order to improve the website
  • Sending direct marketing

Automated decision making

Hydrex NV does not take decisions on the basis of automated processing about matters that may have (significant) consequences for persons. These are decisions that are made by computer programs or systems, without a human being (for example, an employee of Subsea Industries NV).

Sharing of personal data with third parties

Hydrex NV only provides to third parties and only if this is necessary for the implementation of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use

Hydrex NV uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Subsea Industries NV uses cookies with purely technical functionality. These ensure that the website works properly. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior. On your first visit to our website, we have already informed you about these cookies and have asked permission to place them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously saved via the settings of your browser.

Cookies are also placed on this website by third parties. Below an overview:

  • svSession, Identifies unique visitors and follows a visitor’s sessions on the website.
  • hs, Security
  • XSRF-TOKEN, Security
  • TSxxxxxxxx (where x is replaced by a random sequence of numbers and letters), Security
  • TSxxxxxxxx_d (where x is replaced by a random sequence of numbers and letters), Security
  • RequestID, Follows visitor behavior and measures website performance

View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by Hydrex NV (including for direct marketing purposes) and you have the right to data transferability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to gdpr@hydrex.be. We will respond to your request as quickly as possible, but within four weeks. The customer has the right to file a complaint with the Belgian Privacy Protection Commission (35 Rue de la Presse, 1000 Brussels, Belgium - commission@privacycommission.be).

How we protect personal data

Hydrex NV takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you have the impression that your data is not properly protected or if there are indications of abuse, please contact our customer service via gdpr@hydrex.be.